Need Help?
If you have any questions or need help with your account, please contact us to assist you.

 

Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-3014

 

Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)

 

Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)

 

Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-3014

 

Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)

 

Saturday to Sunday
Closed

Warranty Information

Black & Decker Reconditioned

Two (2) year Limited warranty on tools, one (1) year Limited warranty on handheld vacuums. To recognize a recondition item there will be an "R" engraved in the housing along with a recondition sticker with the date code on it. If the date code is illegible proof of purchase may be required.