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Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-3014

 

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Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)

 

Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-3014

 

Monday to Friday
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Saturday to Sunday
Closed

Greenworks Warranty

Double The Industry Standard

NEW GreenWorks products are protected against all defects under normal use for a period of (4) four years (90 days for commercial use) from the shipping date.

Reconditioned GreenWorks products are protected against all defects under normal use for a period of 30 Days from the shipping date.

GreenWorks can opt to repair, replace or issue a refund for products that are determined to be defective, or that have been damaged during shipping. Replacement of products or parts subject to normal wear and tear is the responsibility of the customer. If GreenWorks accepts a return under Warranty, you can return the defective or damaged product only after you call and receive a Return Authorization from GreenWorks. You also will receive a refund for your original shipping charges, and GreenWorks will arrange and pay for your return shipping charges. Batteries carry a one-year warranty against defects in workmanship and materials. Batteries must be charged in accordance with the operator's manuals directions and regulations in order to be valid.