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If you have any questions or need help with your account, please contact us to assist you.


Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-3014


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)


Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-3014


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday

Ninja 1 Year Limited Warranty

Shark|Ninja LLC warrants this product to be free from material defects and workmanship for a period of one (1) year from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

The liability of Shark|Ninja LLC is limited solely to the cost of the repair or replacement of the unit at their option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by Shark|Ninja LLC.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or customer support, please call Shark|Ninja LLC customer care and product specialists or visit their website

If the appliance is found to be defective in material or workmanship, Shark|Ninja LLC will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of Shark|Ninja LLC if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is Shark|Ninja LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.