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To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-3014

 

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To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-3014

 

Monday to Friday
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Saturday to Sunday
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1-Year

 

TyRex TOOL & PARTS WARRANTY

This tool has been designed and constructed using the highest standards of material and workmanship.

TOOL AND PARTS WARRANTY:

The length of this guarantee is one year from date of purchase by the original retail purchaser. During this period, DuraSpin Products, LLC, will repair or replace at DuraSpin's option, any original part or parts for the original retail purchaser. This will be done free of charge, provided the parts are determined defective in materials or workmanship upon examination by a DuraSpin Authorized Warranty Service Center (exception: rubber o-rings, seals and bits). Any replacement part provided will carry a warranty for the balance of the period of warranty applicable to the part it replaces.

This warranty will be honored, only if: A) No evidence of abuse, or failure to follow recommended operational maintenance, or modification of the tool is present (read Operator Manual for use and maintenance instructions);
B) When repair or replacement of parts or tools is necessary, the original retail purchaser returns the complete tool or part, with transportation prepaid, to the nearest DuraSpin Products, LLC Authorized Warranty Service Center, with purchase receipt or other positive proof that the part or tool is within the warranty period.

THIS WARRANTY IS THE ONLY WARRANTY ON THIS TOOL, AND ALL OTHER WARRANTIES, WHETHER ORAL, WRITTEN, EXPRESS, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED. BUYER'S OR USER'S REMEDIES ARE SOLELY AND EXCLUSIVELY AS STATED ABOVE. DuraSpin Products, LLC SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES. IN NO EVENT, WHETHER AS A RESULT OF A BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL DURASPIN'S LIABILITY EXCEED THE PRICE OF THE TOOL WHICH HAS GIVEN RISE TO THE CLAIM OR LIABILITY. ANY LIABILITY CONNECTED WITH THE USE OF THIS TOOL SHALL TERMINATE UPON THE EXPIRATION OF THE WARRANTY PERIOD SPECIFIED ABOVE.

Replacement of Tool Due to Natural Disaster

DuraSpin Products, LLC will also replace any tool destroyed by an Act of God such as flood,earthquake, hurricane or other disaster resulting only from the forces of nature. Such a claim will be honored provided that such original retail purchaser had previously submitted a completed warranty registration card, and then submits proof of ownership and an acceptable statement describing such Act of God documented by an insurance carrier, police department, or other official governmental source. To obtain instructions for filing a claim call 1-800-396-3318. DuraSpin Products, LLC CINCINNATI, OHIO 45245-1213 USA