Monte Carlo Fan Co. Limited Lifetime Warranty
Monte Carlo Fan Co. extends the following Limited Lifetime Warranty to the original user or consumer purchaser of this ceiling fan. To assure that this limited warranty is effective, please complete the questionnaire on the return portion of the warranty card and mail to Monte Carlo's Customer Service Center within ten (10) days from the date of purchase to activate warranty coverage.
This Limited Lifetime Warranty includes motor and motor-related parts only, which will be replaced or repaired as determined by Monte Carlo Fan Co. during the period in which this warranty is in effect, as further defined below. For plated finishes, wood blades and switches, the warranty period is ninety (90) days. Glass globes are not covered by this warranty, but will be replaced if found broken at time of purchase. If parts should fail within the warranty period due to a defect in materials or workmanship, we will repair or replace the parts free of charge when the parts and labor are provided by our service center.
If the original user or consumer purchaser ceases to own the fan, this warranty and any other implied warranty will be voided.
No warranty, express or implied, including but not limited to any warranty of fitness for a particular purpose is made in respect to light fixture, glassware, light bulbs, or the finish on any metal or wooden portion of the fan. This warranty is in lieu of all other express or implied warranties. The duration of any implied warranty, including but not limited to any implied warranty of merchantability of fitness for a particular purpose, in respect to any Monte Carlo ceiling fan motor parts or accessories is expressly limited to the period of the express warranty set forth above for such motor, parts, or accessories.
This warranty is voided if your fan is not purchased from an authorized dealer and installed in the United States or Canada.
This warranty does not apply and is voided in case of improper installation, failure or supporting devices not supplied, such as original mounting hardware, neglect, accident, misuse, exposure to extremes of heat or humidity, or as a result of modification to the original product. All costs of removal and reinstallation of the fan are the expressed responsibility of the original user/purchaser.
Monte Carlo Fan Co. reserves the right to modify or discontinue any product at any time and will supply equal or similar parts and/or product in the event of replacement. Repair, replacement or service to the fan motor, parts, or accessories should be secured by immediately contacting our Customer Service Department at 1-800-519-4092 (weekdays between 8:00 am - 5:00 pm Eastern time). Most problems can be handled by one of our customer service representatives over the telephone.
In those cases where factory repair or replacement is required, arrangements must be made with an authorized customer service representative prior to return. Under no circumstances should a product be returned without our prior authorization, and then only upon the issuance of a returned goods authorization number. To avoid damage in transit, all products should be returned in the original shipping carton, as Monte Carlo will not be responsible for any such damage. Authorized returns of defective motor, parts or accessories should be shipped freight and insurance charged prepaid to Monte Carlo Fan Co.
FOR BREACH OF ANY WRITTEN EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, THE CONSUMER IS LIMITED EXCLUSIVELY TO THE REMEDIES PROVIDED IN THIS LIMITED LIFETIME WARRANTY. IN NO EVENT SHALL MONTE CARLO FAN CO. BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTYGIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.